Terms & Conditions

Clinvvo provides digital healthcare technology solutions, including healthcare operating system tools, patient engagement solutions, booking systems, AI-supported clinical workflow tools, and related software services for healthcare organisations.

These Terms apply only to your use of the public Clinvvo website.

They do not govern the use of Clinvvo’s software products, healthcare platforms, AI tools, customer portals, patient portals, or other paid services. Those services are governed by separate agreements, including customer contracts, data processing agreements, service terms, security documentation, and product-specific terms.

If there is any conflict between these Terms and a signed agreement between Clinvvo and a customer, the signed agreement will prevail for the relevant services.

The content on this website is provided for general business and informational purposes only.

While we aim to keep the information accurate and up to date, we do not guarantee that the website content is complete, accurate, current, or suitable for your specific circumstances.

We may update, remove, or change website content at any time without notice.

The website does not provide medical advice, diagnosis, treatment, clinical recommendations, emergency support, or patient-specific guidance.

You should not rely on this website as a substitute for professional medical advice or care. If you are experiencing a medical emergency, contact your local emergency services immediately.

Patients should contact their healthcare provider for questions about medical care, appointments, diagnoses, prescriptions, or health records.

You agree to use the website only for lawful purposes and in accordance with these Terms.

You may submit information through the website to request a demo, contact us, register interest, or ask questions.

By submitting a form, you confirm that the information you provide is accurate and that you are authorised to share it.

Submitting a form does not create a customer relationship, healthcare provider relationship, patient relationship, partnership, employment relationship, or binding contract with Clinvvo.

We may choose whether and how to respond to any enquiry.

All content on this website, including text, design, graphics, logos, icons, product names, screenshots, videos, software descriptions, documents, and other materials, is owned by or licensed to Clinvvo and is protected by intellectual property laws.

You may view and download website content for your own internal business evaluation purposes.

You may not copy, reproduce, modify, distribute, publish, sell, license, reverse engineer, create derivative works from, or commercially exploit any website content without our prior written permission.

All Clinvvo names, trademarks, service marks, logos, and product names are the property of Clinvvo or its licensors. Third-party names and logos remain the property of their respective owners.

The website may describe Clinvvo products, modules, features, integrations, certifications, markets, or future plans.

Such descriptions are provided for general information only and do not constitute a binding commitment to deliver any specific functionality, timeline, certification, integration, market availability, or service level.

Product availability may vary by country, customer type, regulatory context, integration requirements, and contractual agreement.

Any commercial terms, implementation scope, support obligations, service levels, data processing obligations, or product commitments must be agreed separately in writing.

The website may describe AI-supported features or workflow tools.

Any AI-related information is provided for general informational purposes only. Actual product behaviour, limitations, configuration, validation, safety controls, human review requirements, and compliance obligations may vary depending on the relevant product, customer agreement, clinical workflow, jurisdiction, and use case.

Clinvvo’s AI-supported tools are intended to support healthcare workflows and do not replace professional clinical judgement, patient assessment, or legally required clinical review.

The website may contain links to third-party websites, tools, platforms, articles, or resources.

These links are provided for convenience only. We do not control and are not responsible for third-party websites, content, availability, security, privacy practices, or terms.

Your use of third-party websites or services is at your own risk and subject to their terms and policies.

Your use of the website is also governed by our Privacy Policy, available at Privacy Policy.

The Privacy Policy explains how we collect, use, store, and protect personal data in connection with the website.

Public website forms are not intended for confidential, sensitive, patient-related, or proprietary information.

Unless we have entered into a separate written confidentiality agreement with you, any information you submit through the website may be treated as non-confidential.

Please do not submit patient data, medical records, clinical audio, health information, trade secrets, or confidential business information through public website forms.

The website is provided on an “as is” and “as available” basis.

To the maximum extent permitted by law, Clinvvo disclaims all warranties, representations, and conditions, whether express, implied, statutory, or otherwise, including warranties of accuracy, availability, non-infringement, merchantability, fitness for a particular purpose, and security.

We do not guarantee that the website will be uninterrupted, error-free, secure, free from harmful components, or available at all times.

To the maximum extent permitted by law, Clinvvo will not be liable for any indirect, incidental, special, consequential, punitive, or exemplary damages, including loss of profits, revenue, data, goodwill, business opportunity, or business interruption arising out of or in connection with your use of the website.

Nothing in these Terms limits liability that cannot be limited under applicable law, including liability for fraud, wilful misconduct, or any other liability that cannot legally be excluded.

You agree to indemnify and hold Clinvvo harmless from and against any claims, damages, losses, liabilities, costs, and expenses arising out of or related to your misuse of the website, violation of these Terms, violation of applicable law, or infringement of third-party rights.

We may modify, suspend, discontinue, or restrict access to all or part of the website at any time without notice.

We are not liable for any unavailability, modification, suspension, or discontinuation of the website.

We may update these Terms from time to time. The latest version will be posted on this website with the “Last updated” date above.

Your continued use of the website after changes are posted means you accept the updated Terms.

These Terms are governed by the laws of [Sweden / Insert applicable jurisdiction], without regard to conflict of law principles.

Any dispute arising out of or in connection with these Terms or the website shall be subject to the exclusive jurisdiction of the courts of [Stockholm, Sweden / Insert applicable courts], unless mandatory law provides otherwise.